• • Monitor and systematically evaluate all education and training on a regular basis

• • Ensure equitable access to all educational services

• • Comply with Work, Health and Safety regulations

In developing and delivering education and training, Family Planning Australia staff have a responsibility to:

• • Respect the rights and opinions of others

• • Use language and engage in behaviours that are inclusive of diversity, including cultural and religious diversity, sexual and gender diversity and disability

• • Support participants to develop their knowledge, skills and attitudes as set out in the course outcomes.

• • Take into account participants’ previous knowledge and experience, and their particular needs and circumstances including, ethnic background, cultural and religious practices in planning and delivering education

• • Maintain the privacy and confidentiality of participants and practice patients (where applicable)

• • Assist participants to learn from assessment tasks by providing them with timely and constructive feedback

• • Learn from, and improve their work practices based on, participants’ and other stakeholders’ feedback

• • Continuously maintain and develop their skills as educators

• • Ensure compliance with all relevant Family Planning Australia policies and standards set out by the relevant regulatory body

All participants in Family Planning Australia’s courses and programs have a right to:

• • Receive high quality education and training that is recognised in their respective field

• • Be treated with respect and dignity

• • Learn in an accessible and safe environment free from danger, abuse or harassment

• • Receive recognition of their particular needs and circumstances including, ethnic background, cultural and religious practices

• • Receive clear and accurate information about the course they are undertaking, including cost, entry requirements, scheduling and assessment requirements

• • Have access to their own records on request

• • Have their privacy and confidentiality maintained at all times

• • Give feedback on services provided

• • Be informed about and have access to the Family Planning Australia complaints process

All participants also have a responsibility to:

• • Respect the rights and opinions of others

• • Promote an effective learning environment by engaging proactively in learning activities

• • Use language and engage in behaviours that are inclusive of diversity, including cultural and religious diversity, sexual and gender diversity and disability

• • Comply with the terms and conditions for their course, as specified during registration

• • Maintain the privacy and confidentiality of fellow participants, and practice patients (where applicable)

• • Be punctual for classes, appointments and adhere to the due dates set for submission of education/assessment work

• • Promptly advise the course administrator of any change in circumstance which impacts on attendance in classes or appointments

• • Respect the workplace in which training is held, which includes observing all non-smoking restrictions

• • Be aware of and promote the safety of themselves and others, and follow all reasonable instructions from Family Planning Australia staff.

• • Seek approval from authorised Family Planning Australia staff for the use of any Family Planning Australia equipment, assets, stationery, etc

• • Be responsible for their own possessions

• • Meet the required dress standards designated for particular programs.

Principles of Education and Training Delivery

To meet its commitment to design and deliver training of a high standard Family Planning Australia will:

• • Provide current and future participants transparent, accurate and accessible information on Family Planning Australia services, including promotional materials, policies and procedures, course requirements and fee structures.

• • Ensure all education and training delivered meets the standards of the relevant regulatory body

• • Maintain privacy and confidentiality when collecting, and/or storing participant information

• • Actively consult with stakeholders, including current and former participants, relevant industry and training bodies, and employers

• • Welcome feedback from all stakeholders, and deal with complaints in an equitable, fair and unbiased manner

• • Ensure all training developed follow standard approved protocols, including all learning materials and assessment tasks

• • Engage staff who have current industry knowledge and experience in delivering education, as well as relevant qualifications

• • Ensure that all education staff undertake regular professional development

• • Comply with the terms and conditions that participants have agreed to during registration

• • Monitor and systematically evaluate all education and training on a regular basis

• • Ensure equitable access to all educational services

• • Comply with Work, Health and Safety regulations

In developing and delivering education and training, Family Planning Australia staff have a responsibility to:

• • Respect the rights and opinions of others

• • Use language and engage in behaviours that are inclusive of diversity, including cultural and religious diversity, sexual and gender diversity and disability

• • Support participants to develop their knowledge, skills and attitudes as set out in the course outcomes.

• • Take into account participants’ previous knowledge and experience, and their particular needs and circumstances including, ethnic background, cultural and religious practices in planning and delivering education

• • Maintain the privacy and confidentiality of participants and practice patients (where applicable)

• • Assist participants to learn from assessment tasks by providing them with timely and constructive feedback

• • Learn from, and improve their work practices based on, participants’ and other stakeholders’ feedback

• • Continuously maintain and develop their skills as educators

• • Ensure compliance with all relevant Family Planning Australia policies and standards set out by the relevant regulatory body